Having established a good relationship with many Scottish whisky distilleries, we're often offered allocations of limited edition releases which are always in great demand. These include an excellent selection of whiskies from distilleries and independent bottlers such as Arran, Springbank, Glen Scotia, Adelphi, Lindores and Lochlea to name a few.
After discussing our process of selling these with representatives at the distilleries, we have operated the same system for selling these to our customers for a number of years. It is a three stage process which you can see below.
1. Masterclass List
First of all, we offer the new releases to our Whisky Masterclass List by email, inviting them to call our dedicated hotline to place an order. This invitation to order normally goes out between 10am and 2pm. These people have been supporting us for many years and have attended and paid for tickets to our Whisky Masterclasses (currently paused until further notice due to lack of suitable venues in Largs). If you have attended a Geraldo's Whisky Masterclass in the past, you should automatically be on this mailing list. The ONLY way to get on this list is to purchase an event ticket and purchase whisky at that event. Please note there are only a small number of people on this list, many of whom are not even interested in the very limited releases but they regularly buy whisky from our shop and support the business all year round. Please don't ask to buy your way on to it!
2. General Whisky List
Secondly we offer the whisky releases to our wider whisky mailing list by email, inviting them to also call our shop to order within a certain time frame, usually 2 - 6pm. Anyone can join this list simply by subscribing to our newsletter, but you must remember to tick the 'Whisky' interest box to be added to the relevant mailing list otherwise you will only be added to our general mailing list. Please note that by joining our 'Whisky List' you will automatically receive our general mailings too.
JOIN OUR GENERAL WHISKY MAILING LIST HERE
(Remember to select 'Whisky' as your Interest)
3. Available Online & In Store
Finally, the whisky releases are published online and stocked in our shop in Largs (if there are any left).
PLEASE NOTE - WE DO NOT OPERATE A RESERVE LIST OR CONDUCT A BALLOT FOR ANY OF OUR RELEASES.
When we are given a release date it is an incredibly busy time for our small team to take calls and process your orders. We are unable to respond to any social media messages, emails or messages when a product is released so please stick to our system and don't leave a message as it won't be picked up until after the release.
Geraldo's Accounts
If you're interested in ordering new whisky releases from us on a regular basis, we suggest that you set up a Geraldo's account. This is simply a way for us to store your name, address and telephone number which saves time when you call us to place an order during busy whisky release days. It also means that you can log in to check current and past orders at any time through the 'account' button on our website.
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We believe that this is a fair and transparent way in which to sell these sought-after whisky releases. We often restrict purchases to one bottle per household, depending on our allocation, to allow as many of you as possible to get your favourite whiskies but do remember, some whiskies especially limited releases from Springbank, are very, very limited and these tend to go within a short time after the first email goes out.
Thank you for your support and your understanding and good luck with the next release.
Slainte!
Toni & The Geraldo's Team x
